Sofia 2

FAQs

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Does Baby Lock make embroidery design collections or embroidery cards any longer?

No we no longer produce embroidery designs under the Baby Lock name. We recommend you visit the Amazing Designs or Nancy's Notions websites.

Why register my Baby Lock machines, sergers and Gold Standard or Love of Sewing?

There are a number of reasons you would want to have a Baby Lock products registered:

  • To register your machine, serger, Gold Standard or Love of Sewing for warranty purposes.
  • So an authorized Baby Lock dealer can check your registered product information when you take it in for service and will then be able to determine what is covered by the Baby Lock warranty.
  • There may be times Baby Lock may send you special offers and information based on Baby Lock products you registered.
  • For your future reference should you need it.

How do I register my Baby Lock machine, serger and/or Gold Standard or Love of Sewing?

  1. Login to your Baby Lock Account
  2. From the Dashboard, click the Register a New Machine
  3. Enter the information, select Validate

I find that when I am stitching on fabrics with a nap, such as terry cloth or velvet, I don't seem to get the same fabric coverage as I do with other fabrics. What can I do?

You should be using a water soluble stabilizer on the top of your fabric along with your regular stabilizer underneath. This will give a smooth surface for the stitches to form on. Click here to check out the Baby Lock stabilizers.

You may want to watch some of our Sew at Home OnDemand classes, such as "First Steps in Embroidery - A Stabilizer Conversation" or "Embroidery Recipe for Success".

Why is it my own digitized designs do not stitch as well as those from pre-programmed cards or purchased designs?

There are a few simple things you might want to change or add:

  • Be sure you have applied under sewing (under stitching) to most areas, especially large, that has been assigned a fill stitch.
  • Change the stitch direction in different areas so that the fabric is not stretched out of shape in one direction. This can cause areas to not meet and/or the outline not to stitch in the correct place. This also will give your design more character, too.
  • If your design has narrow satin stitch borders, you may want to decrease the density slightly.
  • Check the stitching order.

When I monogram or embroider on towels, the stitches don’t seem to cover very well.

Towels have a texture to the surface called nap. Fabrics that have a nap or textured surface, (such as terry cloth, velvet, velveteen, velour; polo knits) require you to add a layer of water soluble stabilizer to the surface of the fabric while stitching. This will give a smooth surface for the stitches to form on so your stitches will not separate and will appear more even. This stabilizer is used in addition to the normal stabilizer required for your project and/or design.  Click here to check out the Baby Lock stabilizers.

You may want to watch some of our Sew at Home OnDemand classes, such as "First Steps in Embroidery - A Stabilizer Conversation" or "Embroidery Recipe for Success".

How do I keep my thick lines from turning into double lines when I go from Stage 2-Line image to Stage 3-figure handle?

Make sure you have the thinning process turned on. Then you can adjust to less or more as necessary.

I have finished digitizing my picture. Why save the .pel and .pem files when I only need the .pes file to stitch the design?

You may decide you would like to go back and change something with your design outline. Why start at stage one with your image again when you have already done so much work.

When I convert to a line image, the page turns all black. What am I doing wrong?

You are selecting too many colors. Only select the colors that will give you a good outline of your picture to work with. You can always click on the view button to preview your picture to make sure you have selected what you need.

Why does the stitch count of a design increase after "Stitch to block" is applied?

When you apply "Stitch to block" to a design it breaks the stitches down into blocks of stitches. Some of the stitches will cover more than one block. It then reduces the size of the stitch but includes the stitch necessary for each block of stitching.

How do I purchase a replacement instruction manual for my Baby Lock product?

Thank you for your inquiry on ordering an instruction manual for your Baby Lock product. Please contact your local Baby Lock retailer for information on how you can buy an instruction book, if it is still available.

I am having difficulty making buttonholes in Polar Fleece fabric. The fabric does not want to feed through. HELP!

Put a tear away stabilizer under the area where you want the buttonhole. This prevents the feed dogs from sinking into the fabric and not feeding correctly. Place a layer of water soluble stabilizer on top of the fabric where the button hole is to be made. Select a stretch buttonhole setting if you have it on your machine.

Click here to check out the Baby Lock stabilizers.

Alternative closures: Snaps (comes in many styles), Velcro, bound buttonholes made from Ultrasuede™

I have seen the Candlewicking stitch by sewing machine. How do I do this?

Any sewing machine with the "Button Stitch" to sew on buttons can do this easily.

  • Machine Setting:Button Stitch
  • Stitch Width: 2.5
  • Stitch Length: 0 (or as low as it will go)
  • Foot: Pearl Foot
  • Lower Feed Dogs
Stitch the "Button Stitch" three times in place. This will create a nice knot that resembles Candlewicking. Move to next knot location.By using the Button Stitch, the knot is "tied off" automatically.

What do I need to do if I have stored my machine for a long period of time and want to take it out and sew with it?

If you prepared your machine properly for storage by oiling it well to keep rust from attacking it, there are a couple of things you will want to do before using it on your project. First, remove the bobbin, race, and ring. Wipe all the parts with a dry cloth. Replace the bobbin parts and bobbin. Then sew, on a scrap of fabric first. When you think you machine should be oiled, oil the bobbin area. Run your machine with outout thread a minute, and wipe out excess oil. That should keep the oil from soiling the thread and fabric you are sewing.

What is the best way to do stippling or free motion quilting on a Baby Lock machine without a stitch regulator?

Increase your stitching speed, decrease your tension, and lengthen your stitch.  Experiment with the settings and speed until you get 'the hang of it' and the desired results.

We have a great and Bonus Sew at Home OnDemand (pre-recorded) class just that subject and is called "Free Motion Quilting with your Baby Lock?" Click here for a link to the Sew at Home OnDemand website and order this FREE video class today! Note you will need to set-up an account on this website, even if you have a Baby Lock website profile, they are different.

How do I know which techniques require the use of the foot pedal and which ones I can use the "Start/Stop" button?

If it is a technique such as stippling or free motion embroidery you will need your hands to guide the fabric, using the foot pedal is usually the best. When doing simple seaming, you do not have to guide the fabric as much, using the "Start/Stop" button is very convenient. When you need more control over your fabric using the foot pedal is always the best idea. Keep in mind, when using a machine with an embroidery unit attached, you will need to have the foot pedal disconnected.

What is the best way to stitch a buttonhole in polar fleece with my Baby Lock sewing machine?

Select a buttonhole where the stitch length is not extremely tight or dense. Then, be sure to stabilize the area you will be stitching your buttonhole to avoid any excessive stretching.

When using the large decorative quilting stitches  with monofilament thread in the needle and cotton thread in the bobbin, my stitch is not balanced. What should I do?

Since the thread you are using in the needle will be a slightly thinner and finer texture thread, you would need to tighten your upper tension to compensate the difference.

How do I prevent my holiday velvets and velveteens from sliding when sewing?

Use the walking foot when sewing velvets and velveteens. That will help prevent the sliding or crawling of the fabric.

I am trying to hem sheer curtains and the fabric is puckering. Can I blind hem sheer curtains?

  1. Try loosening the tension.
    2. Fold the hem twice for more support.
    3. Try using a smaller needle. Suggestion: size 9
    4. Use a finer thread such as cotton embroidery thread for an almost invisible hem.

I would like to use 5000 yard cones of embroidery thread on my embroidery machine. How do I thread the machine correctly, as it will not fit on the spool pin holder?

Place the cone of thread on your right, at the back of the machine. Bring the thread up and behind the bobbin winder spindle. (where the bobbin sits) Place the largest spool cap on the empty horizontal spool pin and take the thread through the hole of the spool cap. From this point thread the machine normally.

I would like to use the paper prewound bobbins with my embroidery machine. What brand do you suggest I use?

We do not suggest using paper prewound bobbins. The thread is wound very tight, and is not a good quality thread. When the bobbin is running low the tension can be effected.

I want to embroider a monogram on polar fleece. What should I do to ensure good results?

Be sure to use a firm stabilizer on the bottom and water soluble stabilizer on the top. If it is a very "fluffy" fleece you may need to use to layers of the water soluble stabilizer on top. Then, pick letters that can stand up to the polar fleece. You want to steer clear of fine or script style letters.

I find that when I am stitching on fabrics with a nap, such as terry cloth or velvet, I don't seem to get the same fabric coverage as I had been using the default setting for the density.

First, you should be using a water soluble stabilizer/topping on the top of your fabric along with your regular stabilizer underneath. This will give a smooth surface for the stitches to form on. Click here to check out the Baby Lock stabilizers.

If you are using a water soluble stabilizer and still having this problem, increase your density a little, depending on the size of the design area you are filling. A larger area can handle more density than a small area.

You may want to watch some of our Sew at Home OnDemand classes, such as "First Steps in Embroidery - A Stabilizer Conversation" or "Embroidery Recipe for Success". There are also a variety of Palette classes, too.

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