Enterprise
FAQs
Does Baby Lock make embroidery design collections or embroidery cards any longer?
No we no longer produce embroidery designs under the Baby Lock name. We recommend you visit the Amazing Designs or Nancy's Notions websites.
I purchased a Love of Sewing for my Baby Lock machine but it will not let me register it.
If your machine was already registered and you are now wanting to add a Love of Sewing, your Baby Lock retailer will have to register your Love of Sewing and attach it to your machine registration for you.
Why register my Baby Lock machines, sergers and Gold Standard or Love of Sewing?
There are a number of reasons you would want to have a Baby Lock products registered:
- To register your machine, serger, Gold Standard or Love of Sewing for warranty purposes
- So an authorized Baby Lock dealer can check your registered product information when you take it in for service and will then be able to determine what is covered by the Baby Lock warranty
- There may be times Baby Lock may send you special offers and information based on Baby Lock products you registered
- For your future reference should you need it
How do I register my Baby Lock machine, serger and/or Gold Standard or Love of Sewing?
- Login to your Baby Lock Account
- From the Dashboard, click the Register a New Machine
- Enter the information, select Validate
What design formats does my Baby Lock multi-needle machine read?
All of the Baby Lock multi-needle machines (EMP/BMP6/BMP8/BMP9/BND9/BNT10 /BNT10L) can read a design in .pes or .dst format. The design(s) can be sent to the machine directly from the computer via the special cable that came with your machine; you can put the design(s) on a floppy, an embroidery card or USB stick-depending on which model you have.
I find that when I am stitching on fabrics with a nap, such as terry cloth or velvet, I don't seem to get the same fabric coverage as I do with other fabrics. What can I do?
You should be using a water soluble stabilizer on the top of your fabric along with your regular stabilizer underneath. This will give a smooth surface for the stitches to form on. Click here to check out the Baby Lock stabilizers.
You may want to watch some of our Sew at Home OnDemand classes, such as "First Steps in Embroidery - A Stabilizer Conversation" or "Embroidery Recipe for Success".
Why is it my own digitized designs do not stitch as well as those from pre-programmed cards or purchased designs?
There are a few simple things you might want to change or add:
- Be sure you have applied under sewing (under stitching) to most areas, especially large, that has been assigned a fill stitch.
- Change the stitch direction in different areas so that the fabric is not stretched out of shape in one direction. This can cause areas to not meet and/or the outline not to stitch in the correct place. This also will give your design more character, too.
- If your design has narrow satin stitch borders, you may want to decrease the density slightly.
- Check the stitching order.
When I monogram or embroider on towels, the stitches don’t seem to cover very well.
Towels have a texture to the surface called nap. Fabrics that have a nap or textured surface, (such as terry cloth, velvet, velveteen, velour; polo knits) require you to add a layer of water soluble stabilizer to the surface of the fabric while stitching. This will give a smooth surface for the stitches to form on so your stitches will not separate and will appear more even. This stabilizer is used in addition to the normal stabilizer required for your project and/or design. Click here to check out the Baby Lock stabilizers.
You may want to watch some of our Sew at Home OnDemand classes, such as "First Steps in Embroidery - A Stabilizer Conversation" or "Embroidery Recipe for Success".
How do I keep my thick lines from turning into double lines when I go from Stage 2-Line image to Stage 3-figure handle?
Make sure you have the thinning process turned on. Then you can adjust to less or more as necessary.
I have finished digitizing my picture. Why save the .pel and .pem files when I only need the .pes file to stitch the design?
You may decide you would like to go back and change something with your design outline. Why start at stage one with your image again when you have already done so much work.
When I convert to a line image, the page turns all black. What am I doing wrong?
You are selecting too many colors. Only select the colors that will give you a good outline of your picture to work with. You can always click on the view button to preview your picture to make sure you have selected what you need.
Why does the stitch count of a design increase after "Stitch to block" is applied?
When you apply "Stitch to block" to a design it breaks the stitches down into blocks of stitches. Some of the stitches will cover more than one block. It then reduces the size of the stitch but includes the stitch necessary for each block of stitching.
Why is it that when I use a DST (tajima) embroidery file the colors are not correct?
DST (tajima) embroidery files do not have colors assigned to the sections. You can go to your embroidery software or in your machine and change the colors the design if desired. Remember you can put any thread color in your machine.
What kind of bobbin thread should I use in my Baby Lock multi-needle machine?
Click here for a useful chart that contains bobbin thread recommendations for all Baby Lock embroidery machine models (EMP/BMP6/BMP8/BMP9/BND9/BNT10/BNTL). We feel using the recommended bobbin thread will give you the best results.
I would like to use 5000 yard cones of embroidery thread on my embroidery machine. How do I thread the machine correctly, as it will not fit on the spool pin holder?
Place the cone of thread on your right, at the back of the machine. Bring the thread up and behind the bobbin winder spindle. (where the bobbin sits) Place the largest spool cap on the empty horizontal spool pin and take the thread through the hole of the spool cap. From this point thread the machine normally.
There is a sound when the machine stops between colors like the thread is being cut underneath, but when I look on the back of the embroidery design, there are still jump threads.
The jumpthreads are from the hoop moving in different areas of the design when using the same color thread. The machine is cutting the top and bottom thread at the end of each color.
I would like to use the paper prewound bobbins with my embroidery machine. What brand do you suggest I use?
We do not suggest using paper prewound bobbins. The thread is wound very tight, and is not a good quality thread. When the bobbin is running low the tension can be effected.
I want to embroider a monogram on polar fleece. What should I do to ensure good results?
Be sure to use a firm stabilizer on the bottom and water soluble stabilizer on the top. If it is a very "fluffy" fleece you may need to use to layers of the water soluble stabilizer on top. Then, pick letters that can stand up to the polar fleece. You want to steer clear of fine or script style letters.