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FAQs

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-+ FromTo Love List
How do I submit a rebate?

If you've purchased a product that qualifies for a rebate, you can submit it on our rebates site.

I purchased a Love of Sewing for my Baby Lock machine but it will not let me register it.

If your machine was already registered and you are now wanting to add a Love of Sewing, your Baby Lock retailer will have to register your Love of Sewing and attach it to your machine registration for you.

Why register my Baby Lock machines, sergers and Gold Standard or Love of Sewing?

There are a number of reasons you would want to have a Baby Lock products registered:

  • To register your machine, serger, Gold Standard or Love of Sewing for warranty purposes.
  • So an authorized Baby Lock dealer can check your registered product information when you take it in for service and will then be able to determine what is covered by the Baby Lock warranty.
  • There may be times Baby Lock may send you special offers and information based on Baby Lock products you registered.
  • For your future reference should you need it.

How do I register my Baby Lock machine, serger and/or Gold Standard or Love of Sewing?

  1. Login to your Baby Lock Account
  2. From the Dashboard, click the Register a New Machine
  3. Enter the information, select Validate

How do I purchase a replacement instruction manual for my Baby Lock product?

Thank you for your inquiry on ordering an instruction manual for your Baby Lock product. Please contact your local Baby Lock retailer for information on how you can buy an instruction book, if it is still available.

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